00971 50 7500 638

Martarabia Middle East Shopping Online

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Cancellation & Refunds

Order Cancellation Policy

Please submit any cancellation via e-mail to support@martarabia.com or call our customer service team on:

Tel: +97150 7500 638 within 24 hours of submitting your order.

E-mail cancellations must contain the following: First name, last name, order number, and e-mail address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.

Every effort will be made to accommodate the cancellation of your order, providing your order has not been shipped out. In the event that a cancellation was submitted (via e-mail or phone), and your order was shipped out after, we will not be able to offer you a refund.


Please note that we do not offer cash refunds.

In the event you have received an order which you are not satisifeid with, Mart Arabia on selected items will allow you to return the item in exchange for store credit. Store credit can be used to purchase something else within our shop.