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Martarabia Middle East Shopping Online

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Exchange Policy

MART ARARIA offers a hassle free Exchange policy.

If you have received an item and are unsatisfied with your purchase, please contact Mart Arabia customer service at martarabia2016@gmail.com or call us at 050 7500 638 within 48 hours of receiving your order to initiate the exchange process.

There will be an Exchange fee of AED 36 ( which inculdes collection and redelivery fee) that will be charged on the exchanged item.

وستكون هناك رسوم صرف بقيمة 36 درهم إماراتي (التي تستوعب رسوم التجميع وإعادة الشحن) التي سيتم تحصيلها على البند المتبادل )

*We do Not Accept Exchanges For Bandage Dresses*

Also, note that the item can be exchanged with any other item for the same price OR if the new item chosen is of a higher price then only the difference in the price along with the exchange fee will be charged, and if the new item chosen is of a lower price then your remaining amount is saved with us as a store credit which can be reused later on.