MART ARARIA offers a hassle free Exchange policy.

If you have received an item and are unsatisfied with your purchase, please contact Mart Arabia customer service at martarabia2016@gmail.com or call us at 050 7500 638 within 48 hours of receiving your order to initiate the exchange process.

There will be an Exchange fee of AED 36 ( which inculdes collection and redelivery fee) that will be charged on the exchanged item.

( وستكون هناك رسوم صرف بقيمة 36 درهم إماراتي (التي تستوعب رسوم التجميع وإعادة الشحن) التي سيتم تحصيلها على البند المتبادل )

*We do Not Accept Exchanges For Bandage Dresses*

Also, note that the item can be exchanged with any other item for the same price OR if the new item chosen is of a higher price then only the difference in the price along with the exchange fee will be charged, and if the new item chosen is of a lower price then your remaining amount is saved with us as a store credit which can be reused later on.